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Helpdesk & Total FM

By utilising the services of our in house Helpdesk, Target-FM create tangible cost savings where our client can choose to add to their already existing FM Team or in some cases may no longer require the internal overhead costs associated to standard in house solutions.

 

By utlising the national services offered by Target-FM, you automatically increase your FM operations with additional added benefits that some traditional in-house Helpdesks do not offer you.

Target-FM provide directly employed, full helpdesk solutions. Offering such services to our clients allows for greater collaboration and working partnerships as we become an integral part of the clients FM operational function.

Target-FM have an extensive infrastructure and support team, providing various professional services allowing you and your team to spend more time on the things that really matter, increasing their service levels, but with the confidence of a collaborative approach from your FM provider.

Our Helpdesk is set up in a way that allows for truly tailored working, calls can be logged in accordance with client requirements ensuring seamless integration with your team with a consistent, tailored service being provided to your sites from the outset.

By tailoring our helpdesk offering, we can provide a remote facility, mirroring all the internal processes or can provide a Total FM solution (TFM) which comes with the additional benefits of account management, H&S Advice and operational and financial reporting.

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REACTIVE MAINTENANCE

Utilising our 24/7 in-house helpdesk, Target-FM ensure we are always on hand to support our clients Reactive Maintenance requirements, minimising disruption to their business no matter the size of their estate.

We understand that issues can arise at any moment and having a service provider you can trust is imperative, with KPI's on both Attendance on Time and First Time Fix exceeding +93% Nationwide, Target FM is perfectly placed to take your stresses away so you can concentrate on your customers and business. 

General fabric​

  • Joinery

  • Electrical

  • Plumbing

  • Roofing

  • Painting & Decorating

  • Multi-Skilled

Specialist 

  • Drainage

  • Roller Shutters/ Auto Doors

  • Glazing

  • Locksmith

  • Signage

  • Pest Control

  • Commercial Gas

  • Catering Equipment

  • Inturder Alarm / CCTV 

*Core services provided but not limited to. Other services provided upon request*

COMPLIANCE & PPM

Target FM understand the cost implications of Reactive Maintenance and therefor understand how a comprehensive Planned Maintenance Schedule is essential in minimising larger reactive repair costs between Compliance visits. We pride ourselves on working with you to plan cost effective schedules, offering guidance on current guidelines while providing a bespoke package suitable for any size of business.

 

Target FM take into account all relevant aspects of your property portfolio and the sector you operate in, we appreciate what might be a driver for one client, may not be for another.

Planned Preventive Maintenance (PPM) has several benefits. Regular maintenance helps prevent unnecessary downtime by identifying and addressing problems before they escalate, prolonging the life cycle of equipment thus allowing you, our client, the ability to operate fully and remain compliant as well as minimising your reactive repair costs.

Compliance

  • Fixed Wire Testing 

  • Fire Alarm

  • Emergency Lighting

  • Portable Appliance 

  • Fire Extinguishers

  • Fire Risk Assessments

  • Sprinklers

  • Legionella Testing

  • Gas 

 

PPM

  • Lifts

  • Air Conditioning

  • Multi-Skilled Visits

  • Roller Shutters

  • Signage

  • Roofing & Guttering

*Core services provided but not limited to. Other services provided upon request*

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Security Professionals

Target FM understand the importance of having a fully secure site, giving peace of mind that your Staff, Products and Services are secure at all times. 

We provide a range of services to support our clients in doing just that, keeping you secure. Whether it is Reactive visits or Scheduled Planned Maintenance Target FM have you covered. Services we provide include but are not limited to:  

  • Roller shutters

  • Locksmiths

  • Safes

  • Intruder alarm Systems

  • CCTV

Manned Guarding

Manned guarding services provide a visible presence at any location as an effective solution to prevent unauthorised access, theft and vandalism. Manned guarding helps avoid losses and establish an ongoing assurance and confidence in the integrity of your business, both during and outside of operational hours. 

Target FM will provide professional manned guarding services, adapted to match the unique requirements of any number of situations, sites and locations across the UK.

*Core services provided but not limited to. Other services provided upon request*

Project Managment & Consultancy

Target FM understand creating the right delivery strategy for a project depends on detailed preparation during which business requirements, risks, constraints and stakeholder interests are fully understood.

 

Robust controls maintained throughout the life of the project will ensure challenges are effectively addressed to meet your time, cost and quality objectives. 

Our project management approach reduces risk and helps our clients deliver projects in a consistent and improved manner, no matter what stage of the project life-cycle Target FM are appointed. We put our client interests first, ensuring we help deliver the outcomes that matter to you. It's the formula that has helped us successfully deliver multiple projects on time and to cost and quality objectives.

Consultancy

  • Procurement

  • Account management

  • Strategic planning

  • Forecasting & Spend analysis

  • Bench-marking 

Project Management

  • Refurbishments

  • Strip Outs

  • M&E Design and installation

  • Conditioning Surveys

  • Dilapidation

*Core services provided but not limited to. Other services provided upon request*

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